LEGAL
Imprint
General information
The protection of your personal data is of particular concern to us. We, PMS SAS GmbH,
Responsible party
PMS SAS GmbH
PMS – Straße 1
9431 St. Stefan im Lavanttal
Austria
Email: droneshop@pms.at
Web: www.droneshop.pms.at
Collection and storage of personal data
We process personal data that you voluntarily provide to us when placing an order, registering or contacting us. This includes:
- Name, email address, phone number
- Billing and shipping address
- Payment and order information
- Username and password when creating an account
- IP address, anonymized in Google Analytics
The processing takes place exclusively for the fulfillment of the contract, customer service, technical administration and to improve our services.
Purpose of data processing
- Processing of orders and payments
- Delivery of ordered goods
- Communication in the context of support or service inquiries
- Fulfillment of legal retention and documentation obligations
- Analysis and optimization of our website, Google Analytics
- Managing your cookie consents, WebToffee Plugin
Legal basis of processing
- Art. 6 para. 1 lit. b GDPR, performance of a contract or pre-contractual measures
- Art. 6 para. 1 lit. c GDPR, legal obligations
- Art. 6 para. 1 lit. f GDPR, legitimate interest, such as IT security or analysis
- Art. 6 para. 1 lit. a GDPR, consent, e.g. cookies or newsletter
Disclosure of personal data
Your data will only be passed on if this is necessary for the fulfillment of the contract or is required by law.
a) Payment service provider
- WooPayments, credit and debit cards
- PayPal
- Klarna, instant bank transfer
- Bank transfer
- Google Pay
- Apple Pay
b) Shipping service provider
- Austrian Post AG
- DHL Paket GmbH
- UPS Austria
c) IT and security services
- Wordfence Security, firewall and security
- LiteSpeed Cache, performance optimization
d) Analysis services
Google Analytics via Site Kit by Google with activated IP anonymization.
A transfer to third countries only takes place if there is an adequate level of data protection or if you have given your consent.
Use of cookies
Our website uses cookies for basic functions and to improve the user experience. Management is carried out via the GDPR Cookie Consent plugin, WebToffee. Detailed information can be found in our cookie policy.
You can change or revoke your settings at any time via the “Consent Preferences” button.
Web analysis with Google Analytics, Site Kit
- Google Analytics is operated by Google Ireland Limited
- Uses cookies to analyze the website
- IP anonymization is activated
- Data transfer to the USA is possible
- The legal basis is your consent
Further information: https://policies.google.com/privacy
WooCommerce
We use WooCommerce to manage orders and payments. Personal data such as name, address and email address are processed. These are stored until the purpose no longer applies or retention periods expire.
WooPayments
We use WooPayments from Automattic Inc., USA. Automattic is certified under the EU-US Data Privacy Framework.
Further information: https://automattic.com/privacy/
Security and Firewall, Wordfence
Wordfence Security protects the website from attacks and temporarily stores IP addresses to detect threats. The legal basis is the legitimate interest in IT security.
Further information: https://www.wordfence.com/privacy-policy/
Multilingualism, WPML
WPML only stores language preferences in the session cookie. No personal data is collected.
Retention period
Personal data is only stored for as long as necessary or required by law. Order data is kept for seven years.
Your rights
- Information
- Correction
- Deletion
- Restriction of processing
- Data portability
- Objection in the event of legitimate interest
- Withdrawal of granted consents
Contact for exercising your rights: droneshop@pms.at
Complaints can be addressed to the data protection authority: www.dsb.gv.at
Online dispute resolution
The EU Commission provides a platform for online dispute resolution. https://ec.europa.eu/consumers/odr/
We are not obliged and not willing to participate in dispute resolution proceedings before a conciliation body.
Changes to the privacy policy
This privacy policy can be adapted. Current version: October 2025